How WeShopAfrica works
Frequently asked questions
- What is WeShopAfrica?
- WeShopAfrica is a pan-African online marketplace. Verified sellers, manufacturers, artisans, farmers and wholesalers across Africa list products for retail and wholesale, and buyers on the continent and worldwide order them with escrow-protected payments and tracked delivery.
- Who can sell on WeShopAfrica?
- Any registered African business — a manufacturer, artisan, farmer, wholesaler, retailer or service provider — can apply to sell once it completes WeShopAfrica’s seller verification. Sellers choose retail, wholesale or both, and there are commission-free plans.
- Which countries does WeShopAfrica serve?
- Sellers list from African countries, and buyers can order from across Africa and the rest of the world. Delivery is worldwide with tracking, and prices are quoted in the buyer’s market currency where one is configured.
- How does buying on WeShopAfrica work?
- Find a product, choose a variant and quantity (retail or a wholesale tier), and pay through the checkout. Payment is held in escrow and released to the seller only after the order is confirmed received. Every order is tracked, and returns are handled per the product’s return policy.
- How are payments handled?
- Payments run through country-routed local gateways (mobile money, cards and bank transfer, depending on the buyer’s country) and are held in escrow by WeShopAfrica until delivery is confirmed, protecting both buyer and seller.
- How does delivery work?
- Sellers ship to WeShopAfrica’s logistics network or hand off to an integrated courier; buyers get tracking from dispatch to doorstep. Delivery is available within African countries and internationally.
- How do I become a WeShopAfrica vendor?
- Go to the Sell page, register a seller account, complete business verification (KYC), add your products with prices and variants, and publish your storefront. See weshopafrica.com/sell for plan details.