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Terms & Conditions

INTRODUCTION
Welcome to WeShopAfrica, your world of authentic and uniquely made in Africa products. WeShopAfrica is an e-commerce website that allows you to sell and buy your diverse made-in-Africa products at your comfort with ease.

The entity you are contracting with is WeShopAfrica LTD, Old Ashongman, Ghanapost code: GE-109-2944, which has its headquarters in Ghana, Accra

These Terms and conditions are applicable to your use of the WeShopAfrica website, WeShopAfrica App (work in progress) and any services provided by WeShopAfrica.

WeShopAfrica may update its terms and conditions at any time by posting the updated version of our terms & conditions on our site and WeShopAfrica app. By continuing to access or use WeShopAfrica sites or mobile app, you agree that the updated terms and conditions will apply to you.

By using or creating an account or accessing WeShopAfrica website, you agree to these Agreements, Terms, and conditions. Please do not access or use our Services or the Site if you do not accept all the Terms and conditions.

Subject to your compliance with these terms and Conditions and any services of WeShopAfrica, you do not have the right or permission to compromise, exploit or gain any unauthorized access to WeShopAfrica user data, computer systems, routers and networks.

You are not permitted to use WeShopAfrica content for any commercial use or third-party benefits without proper written consent to WeShopAfrica. All rights not expressly granted to you in these Terms & conditions are reserved and retained by WeShopAfrica, our suppliers, publishers, and content providers.

WeShopAfrica reserves the right to amend these agreements from time to time.

Please carefully read these Agreements, Terms and Conditions.

PRIVACY & COOKIES

Please review our Privacy Policy, for more information on how we collect and use them when using WeShopAfrica site and our mobile app.

A cookie is a small packet of data that picks information as your browse the website to give you better experience and tailor suit the site for you. It is sent to your browser and stored on your computer or mobile device’s hard drive.

We use first – and third-party cookies for several reasons. Cookies help in session management and allow our website to recognize users and their login details and preferences.

Cookies personalizes your sessions, and it helps building targeted ads you might enjoy.

Cookies track items you might be interested in or you have previously viewed and helps keep items in your cart while you continue shopping which also helps in our marketing structures.

USERS SECURITY.

You may not use WeShopAfrica or any of our services if you are under the age of 13. If you are between the ages of 13 and below 18, you may use our services only with involvement of a parent or guardian.

You may register or create an account as an individual or represent an entity with total right from your organization. All information required during registration and the continuous use of WeShopAfrica must be valid, accurate and not misleading. You will maintain and promptly amend all information and material to keep it accurate and updated. You must not let others use your account.

Products for children’s use may be sold by SELLERS OR SUPPLIERS; however, these Products are intended for sale to adults. Certain Products may be intended for individuals of certain ages or “mature audiences” only. By ordering such Products, you certify that you are old enough to view, use, own, or receive them. WeShopAfrica has no liability to you for third-party content that you find to be offensive or objectionable.

You will not be allowed to share your account or password with anyone, and you must protect the security of your account and your password. You must notify WeShopAfrica immediately if you suspect unauthorized usage of your password or any other breach of the security of your account. You are responsible for all activity associated with your account.

As a user of WeShopAfrica website and app, you are responsible for your own content and other material transmitted through the website which is not limited to fraudulent, defamatory, untrue and inaccurate contents. WeShopAfrica has the right to control any matter subject to indemnification by any user.

USER’S RESPONSIBILITIES

You cannot create multiple accounts and you must not let others use your account.

When accessing or using the Services, YOU AGREE AND WARRANT:

That all products and services are quality, original and produced and made in Africa.
Transactions made with other users being it persons or entity on WeShopAfrica website or App must be devoid of fraud, being stolen items, use of stolen credit/debit cards and so on.
That users are fully responsible for obtaining all necessary third-party licenses and permissions needed in your country of residence which is in Africa for business and other necessary documentation regarding any User Content that you submit, post or display on WeShopAfrica website or app.
You are fully responsible and have the consent, waiver, right and authority to sell, trade, distribute or export or offer to sell, trade, distribute or export the products or services described in the User Content and such sale, trade, distribution or export or offer does not violate any Third-Party Right. User is fully responsible for any user content that you submit, post or display, offer to sell, sell, trade, export, deliver or distribute does not infringe or violate any of the intellectual property right, copyright, patent, trademark, trade name, trade secrets or any other personal or proprietary rights of any third party including their comments, information or materials.
Users or any of its related persons, have not been banned from accessing any major e-commerce platforms, or otherwise implicated in selling contraband goods, counterfeit or pirated products online.
Abide by all laws, rules, regulations, these Terms & conditions and all WeShopAfrica policies.
Only purchase Products you are legally able to purchase in your jurisdiction;
Only use (or attempt to use) our Services through interfaces provided by WeShopAfrica.

When accessing or using our Services, YOU AGREE AND WARRENT:

NOT TO Infringe or violate the intellectual property rights or any other rights of anyone else, including WeShopAfrica.
NOT TO Violate these Terms, WeShopAfrica policies, or any law or regulation, including any applicable export control laws;
NOT TO use WeShopAfrica website, App or service for bribing and money laundering, fraud or stealing.
NOT TO Engage in activity that is criminal, unlawful, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
NOT TO Circumvent any terms, policies or rules set forth on the Services including those relating to any promotion, contest, or program on the Services;
NOT TO Collect personal data from users of the Services or use any such information found on the Services
NOT TO Engage in activity that jeopardizes the security of your account or anyone else’s (such as allowing someone else to log in to the Services as you);
NOT TO Attempt, in any manner, to obtain another user’s password, account, or other security information;
NOT TO Use a third party’s credentials, conceal your true IP address, or otherwise impersonate or misrepresent your identity or your affiliation with any person or entity;
NOT TO Violate the security of any computer network, or crack any passwords or security encryption codes;
NOT TO Run a Mail list, or any form of auto-responder or “spam” on the Services, any process that runs or is activated while you are not logged into the Services, or any process that otherwise interferes with the proper functioning of the Services (including by placing an unreasonable load on the Services’ infrastructure);
NOT TO “scrape,” or “spider” any page, data, or portion of or relating to the Services or Content (through use of manual or automated means);
NOT TO Copy or save any significant portion of the Content;
NOT TO Decode, decompile, reverse engineer, or otherwise attempt to obtain the source code or underlying ideas or information of or relating to the Services;
NOT TO buy or sell any Prohibited Products;
NOT TO Abuse any promotions, discounts, or other benefits offered by WeShopAfrica or Sellers, including farming or harvesting of discounts or promotion codes;
NOT TO, request schedule, or otherwise solicit services from a Sellers where you do not intend to follow through with the receipt of, or payment for, such services, or where you do not meet the seller’s requirements as stated in the service description; or
NOT TO do anything, or permit, encourage, assist, or allow any third party to do anything, prohibited in this list, or attempt, permit, encourage, assist, or allow any other violation of these Terms and condition
In addition to any other remedies available to WeShopAfrica, including without limitation monetary and nonmonetary damages, a violation of any of the foregoing is grounds for: adjustment of prices/amounts due; cancelation of one or more order / purchases; and/or suspension or termination of your right to access or use the Services.

WARRANTIES & LIMITATION OF LIABILITIES

You grant and warrant to WeShopAfrica that you have all the rights and authority necessary to all your posting on WeShopAfrica.

You warrant that all products, contents or posting on WeShopAfrica is produced and made in Africa and must be authentic, original and quality.

WeShopAfrica has the total right to monitor, edit, remove and reject any product or content with or without prior notice to you as and when we deem it fit. If at any point in time, you are unable to follow and meet our requirement, kindly stop using our service (WeShopAfrica).

WeShopAfrica does not warrant the accuracy of description and quality products on our website but However, we attempt to review every product through our Q&C product approval program.

INDEMNITY

You agree to indemnify WeShopAfrica, our administrators, affiliates, licensors and partners, and our officers, directors, employees and agents of all claims resulting from content on WeShopAfrica platform. You agree that our services are provided to you “AS IS” and ‘’AS AVAILABLE’’ basis.

You expressly agree that your use of WeShopAfrica service is at your sole risk, to the full extend permissible by law, WeShopAfrica will not be liable by damage of any kind arising from the use of any WeShopAfrica service.

TRANSACTION & ORDER CONFIRMATION

Buyers and seller agree and warrant that WeShopAfrica does not represent the seller or the buyer in any transactions.

Sellers and buyers are responsible for complying with all laws and regulations applicable to their country-of-origin when items are purchase and shipped.

Confirmed orders means buyer has accepted to pay all shipping fees, taxes or duty of products shipped to country of destination.

FEES & PAYMENTS

We may change our seller fees from time to time of each item sold or certain services offered on WeShopAfrica, paid order would attract a transaction fees and commission of all sales made using some or all of our Services, even if sales terms are finalized or payment is made outside of WeShopAfrica especially for wholesale orders for certain sellers.

SHIPPING & DELIVERY

Buyers are responsible for any shipping address provide to the seller

Buyer and seller must agree on shipping fee before final order confirmation is made

Retail sellers have 1-3 days to ship orders confirmed by buyers except for customized and wholesale products.

Wholesale must communicate an agreed date for delivery which must not exceed 30 days from the date which order was made.

Shipping going outside the country of residence should have tracking details and it’s required that all seller upload product and package product to sellers.

Shipping within your country of origin will require trucking numbers or receipt evidence of contracted delivery company.

CANCELATION POLICY

Confirm and paid order cannot be canceled after 1 hour or specific agreement between buyer and seller

CLAIMS & DISPUTES

In case you have problems with an order or item, contact the seller first and try to resolve it. If you are unable to resolve the issue withing 3 working days after making a claim to seller and you escalate or contact WeShopAfrica Help Team to resolve claims or dispute.

EXCHANGE POLICY

Certain products maybe qualify for exchange or replacement

COMMUNICATION, REVIEWS & COMMENTS

WeShopAfrica will communicate with users on our platforms through your email, text or calls, social media handles, videos and images.

User can submit ideas or thoughts, questions, suggestions, photos, reviews, comments, videos, once this content is not illegal or does not infringe any third-party rights, on any of our terms and conditions, policies, law or regulations of your country.

WeShopAfrica allows buyers and suppliers to chat or communicate, WeShopAfrica will not be held liable for any agreement or communication made between buyer and seller but communication evidence maybe used in case any dispute arise after items are delivered.

REFUND AND RETURN CONDITION

Refunds can be made after successful deliver, provided products have not been used before and, item should be in its perfect condition in its original packaging.

Returns can be made if the item is damaged, it is not exactly what the buyer paid for and shall by WeShopAfrica discretion.

Items purchased on WeShopAfrica website or app can be returned to the seller within 7 days for most items other than items which has different policies associated with them and within the same country of residence where item was bought.

Refund will be received by the same means which payment was made for the item.

Shipping and other cost for a refund product is paid by buyer or seller depending on whose fault it is.

INTELLECTUAL PROPERTY

In any case your copyrighted, trademark, patent or intellectual property has been infringed, please email WeShopAfrica with details the said infringement to support@weshopafrica.com with all evidence not limited to licenses, certificate of the item infringed products or material.

COPYRIGHTS AND TRADEMARKS

All content displayed on WeShopAfrica website and our mobile App, such as our logos, trademarks text, graphics, scripts, button icons, images, is the property of WeShopAfrica or its content suppliers and they are protected by the law of Ghana and international copyright laws.

‘’SELLERS’’ referred as (brands, retailers & wholesalers) who provide WeShopAfrica grant us an irrevocable, perpetual, worldwide, royalty-free, and sublicensable to WeShopAfrica and our affiliates to publish, display, reproduce, duplicate, translate, transmit, distribute, modify, edit, and create derivative works using the User Content in any media form or technology which may be beneficial to WeShopAfrica and its sellers directly or indirectly.

You grant and warrant to WeShopAfrica that you have all the rights and authority necessary to all your posting on WeShopAfrica.

IRRESISTIBLE FORCE OR UNFORESEEABLE EVENTS

YOU WARRANT AND AGREE THAT WeShopAfrica shall be freed of any liability or obligation arising from any force majeure or acts of God, that is typhoons, earthquakes, floods, power failure, fires, explosion, outbreak, storms and not limited to Data and system failure, server failure and maintenance of our system, war, riots, action by government, terrorism, hacking, cyber-attack, communication failures, pandemic or endemic.

SANCTION AND EXPORT

Certain products that you may obtain through WeShopAfrica may be further subject to export controls. You will comply with all applicable export and re-export restrictions, laws, and regulations, and you will not transfer, or encourage, assist, or authorize the transfer of any Software to a prohibited country or otherwise in violation of any restriction, law, or regulation.

GOVERNMENT LAWS

These agreements shall be governed by the laws and regulations of the republic of Ghana and also by arbitration.