Faq's

    Frequently Asked Questions

    WeShopAfrica ships orders by air, land and sea. Most parcels are ship by DHL , WeShopAfrica Delivery, Ghana post. Domestic orders are shipped either by land and air while international orders are shipped via air or sea .

    Yes we do. Currently all international orders are shipped by DHL and EMS. we can ship your items pretty much anywhere there's an address. All we need is for you to provide us with your accurate delivery details

    Orders on WeShopAfrica are delivered between 1 to 7 days after shipment and 35 to 60 days buy sea

    we accept MTN Mobile money , Vodafone Cash, airteltigo money , Visa card , credit card , bank transfer and Mastercard

    WeShopAfrica do not have access to your credit card information, it is encrypted and transferred securely to our payment. Your payment  is completely secure and is in compliance with today's industry standards. Payment is done in accordance with local regulations for each currency. Data are protected from the moment of entry to the reception of the payment.  All data submitted to us during payment is protected and limited to your usage only.

    Make combined order in one store Step 1: collect items by clicking “Add to Cart” on product page Step 3: processed to checkout Step 3: click on place order

    Order can be cancelled once it has not been shipped.

    Yes , you need to register an account before one can place an order on weshopafrica.com. You could browse weshopafrica.com as a guest but before checkout registration is needed to place an order

    You can track your order in real time with our on deman delivery services. WeShopAfrica provide a tracking number when they ship orders locally or intenationally. When your order is shipped you will receive a notification by email and on the weshopafrica.com website. Kindly go to the Truck my order section of your WeShopAfrica account

    WeShopAfrica is here to make sure you're 100% satisfied with your experience. Our sales team will do everything possible to ensure you're comfortable with placing an order and happy with the products you receive. But we also know sometimes things do happen. For one reason or another, you may need to return your products. In the case of a return, you contact seller or WeShopAfrica directly for a refund / returning a product.