Selling policy

    SELLER  POLICY

    WeShopAfrica is Africa's premier wholesale and retail online marketplace, connecting buyers worldwide to  sellers across the Africa.  Our platform is dedicated to showcases the finest quality products made in Africa to buyers across the world. Grow your business on weshopafrica.com as global e-commerce is cupped at a $23.9 trillion market; Your African products is at a disadvantage not being displayed to the world with our powerful tools and recourses. It doesn’t matter whether your business has one sale or thousand sales or you are just starting, join WeShopAfrica as we strive to create presence for your products both locally and globally


    All selling account registered on WeShopAfrica agrees to this Policy and our Terms & Conditions. All sellers are expected to adhere to the following policies when listing products on WeShopAfrica.

    FEES & TAX POLICY
    Listing your product on WeShopAfrica is basically FREE . Sellers are charged a maximum of 10% fee, excluding any applicable taxes on every successful item ordered on weshopafrica.com or on the WeShopAfrica App


    IMAGE & LISTING POLICY

    1. Images must accurately represent the product that is for sale and must match the product title .
    2. MAIN or FIRST product images must have a pure white background (HEX Value #FFFFFF). 
    3. Image size should be 800*800px and product must fill at least 60 to 80 % of the  Images frame . 
    4. Product images must not be blurry or pixelated
    5. Images that display nudity or sexually suggestive images are prohibited and subject to removal
    6. Main images must be a single product, not stacks of images containing multiple products (except multipacks or sets).
    7. Avoid watermarks and text on the image such as phone numbers, email, social media handles , badge or a logo
    8. Accepted Images files must be  in JPEG or PNG  and JPEG is preferred.
    9. Content that goes under product description is what sells your product. This is key to increase conversion rate. 
    10. Product description are broken into two parts a short description and which should 6 bulleting points which highlights benefit, features and uses of a products.
    11. Product description should include a clear production technique and material used, accurate dimension (size) and how it’s used or it function and availability. 
    12. Listing any product which is edible and products used on the skin should have FDA approval number or standard board certification number in the short description .


    MEASURING WEIGHT OF PRODUCTS ON FOR SHIPMENT

    Note , all orders delivery fee are calculated base on items weight, item size and distance from pick up point to delivery location. 
    Hence all products are to be measure accurately by  the weight (Cm) or size ( Kg)

    WEIGHING BY SCALE : Place the products on a scale and record the kilogram weight.

    MEASURING THE SIZE: Certain products requires using the size of the items to determine the shipping fee.
     Product are measure by length x breath x height 

     

     PICK UP LOCATION SETTINGS
    Hustle free delivery process to sellers , we do this by picking up orders right at seller your door steps and delivered right at buyers door steps.

    sellers are required to set up their exact pick up location at their address  in sellers profile

     SHIPPING
     Orders on WeShopAfrica are handled by Weshopafrica delivery and any of our delivery partners.

     All that is required of a seller is to the print each order shipping label and attach it to their packaged items for WeShopAfrica or any of our delivery partners to pick up the item  .

     Few orders may require sellers to ship product through  any DHL office and the nearest Ghana Post with WeShopAfrica Account. 
    Any attempt for a seller to Ship through WeShopAfrica account without order being generated on WeShopAfrica,  the product may beconfiscated 

    Sellers are required to package their products well to avoid transportation damage. Food products must be sealed. Buyers have the right to reject food products with broken or no seals. WeShopAfrica is very strict on product quality - Sellers or vendors who send low-quality products to buyers will be permanently suspended on from the platform.

    Seller is required to ship every order within 48 hours, successful order received by seller for which seller cancels shall attract a penalty on seller’s account , product visibility will be reduce.

    A maximum of 5 cancelled orders shall lead to seller account suspension. Incorrect product size and weight that attracts extra shipping fees will be passed on to the seller.

    Using WeShopAfrica platform to defrauded or perform money laundry shall not be permitted Failure to comply with any of these policies may result in penalties, including but not limited to: Warning ,Suspension of account , Permanent removal from the platform and  Legal action
     

    By selling on WeShopAfrica, you agree to comply with these policies and any additional policies that may be posted on the www.weshopafrica.com from time to time